At Ruura (https://ruura.shop/), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you use our website or purchase from our shop.
1. Information We Collect
We collect both personal and non-personal information to provide better services to all our users. The types of information we collect include:
a. Personal Information
- Full Name
- Email Address
- Phone Number
- Shipping/Billing Address
- Payment Information (secured and encrypted via third-party gateways)
b. Non-Personal Information
- Browser type
- Device type
- IP address
- Time and date of access
- Pages visited
This information helps us analyze user behavior and improve our website’s performance.
2. How We Use Your Information
Ruura uses your information to:
- Process orders and transactions
- Send transactional and promotional emails
- Improve our website and customer experience
- Prevent fraudulent activities
- Comply with legal obligations
We do not sell or rent your personal data to third parties.
3. Sharing Your Information
We may share your data with trusted third parties, such as:
- Payment processors (e.g., Stripe, PayPal)
- Shipping providers
- Marketing platforms (for email marketing or ads)
- Legal authorities if required by law
These partners are contractually bound to keep your data secure and confidential.
4. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience. Cookies are small data files stored on your device that help us:
- Remember your preferences
- Track shopping cart contents
- Understand browsing behavior
You can disable cookies via your browser settings, but this may affect site functionality.
5. Data Retention
We retain your data only for as long as necessary to:
- Fulfill the purposes we collected it for
- Meet legal, accounting, or reporting requirements
When no longer needed, your information is securely deleted or anonymized.
6. Security Measures
We take data security seriously. Our measures include:
- SSL encryption for all transactions
- Regular security audits
- Limited access to sensitive data
- Secure servers and firewalls
Despite these precautions, no system is 100% secure, and we cannot guarantee absolute security.
7. Your Data Rights
As a user, you have the right to:
- Access your personal data
- Request correction or deletion
- Opt-out of marketing emails
- Withdraw consent
To exercise any of these rights, please contact us at contact@ruura.shop.
8. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.
9. Children’s Privacy
Ruura does not knowingly collect or solicit information from individuals under 13. If you believe a child has provided us personal data, please contact us so we can remove it immediately.
10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date. Please review it periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please reach out to us:
📧 Email: contact@ruura.shop
📞 Phone: +1 (646) 980-4371
📍 Address: 412 West 110th Street, New York, NY 10025, USA