Welcome to Ruura (https://ruura.shop/). By accessing, browsing, or making a purchase through our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.
1. Acceptance of Terms
By visiting or purchasing from Ruura, you accept these terms in full. If you do not agree with any part of these terms, you must not use our website. These terms apply to all users, including browsers, vendors, customers, merchants, and contributors of content.
2. Eligibility
You must be at least 18 years of age or the age of majority in your jurisdiction to use or make purchases from Ruura. By agreeing to these terms, you represent and warrant that you meet this requirement.
3. Modifications to Terms
Ruura reserves the right to update or change these Terms and Conditions at any time without prior notice. Your continued use of the website after any such changes constitutes your acceptance of the new terms. Please check this page periodically for updates.
4. Products and Services
a. Product Descriptions
We strive to provide accurate descriptions and images of our products. However, we do not guarantee that the content is entirely error-free. If a product offered by Ruura is not as described, your sole remedy is to return it in unused condition.
b. Pricing
All prices listed are in USD and are subject to change without notice. Ruura reserves the right to modify or discontinue a product at any time.
c. Order Acceptance
We reserve the right to refuse or cancel any order at our sole discretion, including orders that appear to be fraudulent or violate our policies.
5. User Accounts
To access certain features of the site, you may be required to create an account. You are responsible for:
- Maintaining the confidentiality of your login credentials
- All activity under your account
- Providing accurate and updated information
We reserve the right to terminate accounts that provide false or misleading information.
6. Payment and Billing
Ruura accepts major credit cards, PayPal, and other secure payment gateways. By placing an order, you authorize Ruura to charge your payment method. All billing and transaction information must be truthful and accurate.
7. Shipping and Deliver
Orders are processed within 1–3 business days. Delivery times may vary based on destination and selected shipping method. Ruura is not liable for delays caused by third-party carriers.
For full details, please refer to our Shipping Policy (coming soon).
8. Returns and Refunds
We offer returns on eligible items within 14 days of delivery. Items must be unused, in original packaging, and include a receipt or proof of purchase. Some items may be non-returnable (e.g., final sale or intimate apparel).
Please visit our Returns & Exchanges page (coming soon) for more details.
9. Intellectual Property
All content on this website—including images, text, logos, graphics, and product names—is the intellectual property of Ruura LLC and protected by U.S. and international copyright laws. You may not reproduce, distribute, or use any content without prior written permission.
10. Prohibited Uses
You agree not to use the website:
- For any unlawful purpose
- To solicit others to perform illegal acts
- To violate any laws or regulations
- To infringe upon the rights of others
- To transmit viruses or malware
- To spam, phish, or collect personal data without consent
Violation of these terms may result in termination of your access to the site.
11. Disclaimer of Warranties
All services and products are provided “as is” and “as available” without warranties of any kind. Ruura disclaims all warranties, express or implied, including merchantability and fitness for a particular purpose.
We do not guarantee that your use of the site will be uninterrupted, secure, or error-free.
12. Limitation of Liability
To the fullest extent permitted by law, Ruura shall not be liable for any direct, indirect, incidental, punitive, or consequential damages arising out of:
- Your use or inability to use the website
- Any errors or inaccuracies in product information
- Any delay or failure in delivery
- Unauthorized access to your account or data
13. Indemnification
You agree to indemnify, defend, and hold harmless Ruura, its directors, officers, employees, and affiliates from any claims, liabilities, or expenses (including attorney’s fees) arising from your use of the site or your breach of these terms.
14. Governing Law
These Terms and Conditions are governed by the laws of the State of New York, without regard to its conflict of law provisions. Any disputes shall be resolved exclusively in the courts of New York County, New York.
15. Contact Information
If you have questions about these Terms and Conditions, please reach out to us:
📧 Email: contact@ruura.shop
📞 Phone: +1 (646) 980-4371
📍 Address: 412 West 110th Street, New York, NY 10025, USA